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Unit of study_

ISYS5050: Knowledge Management Systems

The need to track and facilitate the sharing of the core knowledge resources in contemporary organisations is widely recognised. This course will provide a comprehensive introduction to the area of Knowledge Management (KM) from both technological and organisational perspectives. We will review and discuss a range of published papers, case studies, and other publications that deal with a range of important KM-related topics. One of the key knowledge management technologies, Business Intelligence Systems, will be covered in detail. It will also include hands-on work using the BI (Online Analytical Processing- OLAP) tool, COGNOS. Some of the main themes to be covered will include: KM- Conceptual Foundations; Taxonomies of organizational knowledge and KM mechanisms; Case/Field Studies of KM Initiatives; Data Warehousing and OLAP/Business Analytics; Data, text, and web mining; Social media,crowdsourcing, and KM; Big data and actionable knowledge.

Code ISYS5050
Academic unit Computer Science
Credit points 6
COMP5206 OR ISYS2160
Assumed knowledge:
Good understanding of relational data model and database technologies as covered in ISYS2120 or COMP9220 or COMP5206 (or equivalent UoS from different institutions)

At the completion of this unit, you should be able to:

  • LO1. demonstrate effective project and teamwork skills
  • LO2. understand the conceptual foundations and technological underpinnings of KM
  • LO3. critically read the research and related literature on knowledge management
  • LO4. understand the interplay between technical and organisational issues in implementing and using KM systems
  • LO5. conduct an extended requirements analysis of knowledge management tools/systems and be able to identify and monitor changing information and knowledge needs of in the broad domain of knowledge management
  • LO6. provide in-depth analytical reporting of knowledge management tools/systems and convey extensive consideration of theoretical and methodological issues of important knowledge management related topics

Unit outlines

Unit outlines will be available 1 week before the first day of teaching for the relevant session.