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Learning Hub (Academic Language and Learning)

The Learning Hub (Academic Language and Learning) helps students to develop their academic communication, research and study skills.

What we offer

The Learning Hub (Academic Language and Learning) provides learning support to students at any stage, from your initial transition into undergraduate study at the University to postgraduate coursework and higher degree research.

We’ve developed a number of resources to help you independently develop your skills in:

We also provide face-to-face support, offering workshops and individual consultations to provide targeted assistance with your academic communication, learning and research needs.

You can access further learning resources and courses in the Learning Hub (Academic Language and Learning) Canvas site. You will first need to enrol by selecting '+Join this course'.

Individual consultations

The Learning Hub (Academic Language and Learning) offers individual consultations to help you develop effective reading, writing and time management strategies, and provides helpful feedback on your work using a developmental approach. Half-hour consultations are during semester time only. 

To sign up for an upcoming consultation:

You can only enrol in one session per week. Speak to your Learning Success Advisor if you need more sessions. 

To request a consultation when none are available online please email the Learning Hub (Academic Language and Learning) at and we will do our best to accommodate you. 

Please note: we do not proofread the final versions of your texts (such as assignments) before you submit them.

Guidelines to individual consultations

An appointment with a Learning Success Advisor can help you: 

  • interpret your assignment requirements 
  • structure your writing and express your ideas more clearly 
  • enhance your academic writing style 
  • improve your self-editing skills 
  • develop your reading and note-taking skills 
  • identify resources to develop your academic language skills 
  • adapt to university study (including Higher Degree by Research studies) and manage your workload.

In order to maximise the benefits of appointments and provide a fair system for all students, we have some guidelines around appointment booking.

  • Be mindful of your assignment due dates and plan ahead so you can get the most benefit from seeing a Learning Success Advisor.
  • We do not edit, proofread, grammar check or revise assignments.
  • We cannot advise on the disciplinary content of your work. Your lecturers, tutors and supervisors are the best resources for content-specific advice.
  • You can only enrol in one session per week. Speak to your Learning Success Advisor if you need more sessions.
  • If you are no longer able to attend a booked appointment, please cancel as soon as possible.

Meet in-person

You can now meet us in-person at the Fisher Library Service Desk. We are located on level 3 of the Fisher Library (ground level). Come and speak to one of our friendly team members. We can assist you with your academic learning support enquiries and help you find out more about our offerings. There is no need to book in advance. Academic Language and Learning enquiries are available from 2 - 4 pm during semester time only.

Learning Hub (Academic Language and Learning) Canvas site

If you would like to learn more about how the Learning Hub can help you in your learning journey, you can visit the Learning Hub Canvas site. In our Canvas site, we offer a detailed breakdown of our available workshops and provide a range of self-access resources that you can complete at your own time and pace.

If you have any questions about accessing the Learning Hub Canvas site, please contact us at

Student Communications and Needs Analysis (SCANA)

The Student Communication and Needs Analysis (SCANA) is a short, optional activity that will give you insight into your academic language skills and link you to various forms of academic support in the Learning Hub. Developing your academic language skills will help you succeed in your studies and support you to participate more fully in the University community. The feedback and support students receive by completing SCANA has been proven to be the difference between struggling and thriving at university. 

After completing the 15-minute online task, you will be given personalised feedback and a support plan designed to help you succeed in your studies. 

Are you ready to complete the Student Communications and Needs Analysis (SCANA)? Click here to get started Learning Hub Canvas site.

Staff referrals for learning support

Staff can help any student in need of additional learning support by referring them to the Learning Hub. Use the Student Referral Form to refer one or multiple students.

Once submitted, the Learning Hub will reach out directly to the student and offer relevant study resources and targeted support.


Studiosity is an online service that provides feedback and guidance on students’ academic skills, 24/7. Through this service, you can receive timely, personal feedback and learning support after hours and on weekends.

‘Connect Live’ allows you to connect with a Subject Specialist in a real time interactive classroom. They can work through their question using typed or voice chat, and draw problems or equations on the online whiteboard. Through the ‘Writing Feedback’ service, you can receive constructive writing feedback within 24 hours of submitting a draft assessment. An adviser will provide comments and advice on organisation and structure, English and academic language, grammar, punctuation and referencing.

Visit our Learning Hub Canvas page and select the ‘Studiosity: same-day feedback’ link to find more information, set up your free account, and begin using the Writing Feedback and Connect Live services.

Last updated: 21 May 2024

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