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Unit of study_

IBUS1102: Cross-Cultural Management

Critical to effective management in international and multicultural business environments is an understanding of cultural differences and how to manage those differences. This unit provides conceptual frameworks and evidence from practice that develops an understanding of the ways in which cultures differ, how these differences can impact management, and how cultural issues can limit organisational effectiveness. Strategies for managing and harnessing cultural differences are also evaluated. The subject matter is explored from an internal perspective as well as from an external perspective, looking at issues within the company as well as issues between the multinational company and its host environment. Major topics include the significance of culture in international management; the meaning and dimensions of culture; comparative international management styles; managing communication across cultures; global business ethics; cross-cultural negotiations; cross-cultural leadership and motivation; culture and consumer behaviour; and managing cross-cultural conflict.

Code IBUS1102
Academic unit International Business
Credit points 6

At the completion of this unit, you should be able to:

  • LO1. apply relevant frameworks and disciplinary knowledge to management across cultures
  • LO2. identify, analyse and critically evaluate cross-cultural management issues in global business
  • LO3. develop communication and negotiation skills to work effectively in diverse and global environments
  • LO4. demonstrate problem-solving skills and suggest practical and well-justified resolutions
  • LO5. identify and analyse ethical, social and institutional issues that have implications on international management
  • LO6. identify the facilitators and constraints on managerial decisions and conflict management in global environments