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Unit outline_

ITLS5020: Production and Operations Management

Semester 2, 2023 [Normal evening] - Camperdown/Darlington, Sydney

An understanding of the role of production and operations management within the context of logistics and supply chain management is essential for business managers to better respond to market opportunities and to manage risks to supply chain sustainability and resilience. The role of the production and operations management team within a supply chain is the design, operation and improvement of the processes and systems through which products are made and delivered. The success of a firm's logistic and supply chain management not only impacts on the profitability of a firm but also has a significant and growing impact on customer experience and satisfaction. Students undertaking this unit are equipped with a solid foundation in the language, concepts, techniques and principles that underlie the field of logistics and supply chain management and how successful production and operations management practices have helped organisations improve the efficiency and effectiveness of their supply chains and create competitive advantage. This unit offers a thorough examination of various production and operations management concepts from a logistics and supply chain perspective. The key teaching topics include operations planning hierarchy, resource management, capacity planning, quality management, retail operations and sourcing decisions.

Unit details and rules

Academic unit Transport and Logistics Studies
Credit points 6
TPTM6155 or TPTM5001 or ITLS5000 or ITLS6008
Assumed knowledge


Available to study abroad and exchange students


Teaching staff

Coordinator Geoffrey Clifton,
Type Description Weight Due Length
Supervised exam
Final exam
Final exam during exam period.
40% Formal exam period 2 hours
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO6
Assignment group assignment Group report
This brief is to be submitted in the week prior to your team's presentation
20% Ongoing 2-page brief
Outcomes assessed: LO1 LO6 LO4 LO3 LO2
Presentation group assignment Group presentation
Team project presentation. One or two teams will present each week.
20% Ongoing 3 slides, 3 minutes per student
Outcomes assessed: LO1 LO2 LO3 LO4 LO6
Assignment Individual report
Individual report
20% Week 03
Due date: 17 Aug 2023 at 23:59

Closing date: 31 Aug 2023
600 words
Outcomes assessed: LO1 LO3 LO4 LO6
group assignment = group assignment ?

Assessment summary

Individual report: Write a report to a business manager on a topic to be provided on Canvas. The report should include reference to academic and professional literature. The word limit covers the content of the report (but not the executive summary, table of contents, reference list and not the appendices) and the word limit must not be exceeded.

Group report: Write a two page brief summarising the key points of your team’s presentation.

Group presentation: You will be assigned a team and provided a topic three weeks prior to your presentation date. As a team, record a video presentation addressing your team’s topic.

Final exam: The final exam will include multiple choice questions, short answer questions and a reflective essay style question covering the entire Semester.

Detailed information for each assessment can be found on Canvas.

Assessment criteria

The University awards common result grades, set out in the Coursework Policy 2014 (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

Result name

Mark range


High distinction

85 - 100

Awarded when you demonstrate the learning outcomes for the unit at an exceptional standard, as defined by grade descriptors or exemplars outlined by your faculty or school. 


75 - 84

Awarded when you demonstrate the learning outcomes for the unit at a very high standard, as defined by grade descriptors or exemplars outlined by your faculty or school.


65 - 74

Awarded when you demonstrate the learning outcomes for the unit at a good standard, as defined by grade descriptors or exemplars outlined by your faculty or school.


50 - 64

Awarded when you demonstrate the learning outcomes for the unit at an acceptable standard, as defined by grade descriptors or exemplars outlined by your faculty or school. 


0 - 49

When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

  • Deduction of 5% of the maximum mark for each calendar day after the due date.
  • After ten calendar days late, a mark of zero will be awarded.

This unit has an exception to the standard University policy or supplementary information has been provided by the unit coordinator. This information is displayed below:

Late penalties apply for the individual report as per the Assessment Procedures 2011.

Academic integrity

The Current Student website  provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.  

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

You may only use artificial intelligence and writing assistance tools in assessment tasks if you are permitted to by your unit coordinator, and if you do use them, you must also acknowledge this in your work, either in a footnote or an acknowledgement section.

Studiosity is permitted for postgraduate units unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission.

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

WK Topic Learning activity Learning outcomes
Week 01 Welcome session Seminar (3 hr)  
Week 02 Introduction to operations management Seminar (3 hr) LO4 LO5 LO6
Week 03 Competitiveness, strategy and productivity Seminar (3 hr) LO1 LO2 LO4 LO6
Week 04 Product and service design Seminar (3 hr) LO1 LO2 LO3
Week 05 Strategic capacity planning Seminar (3 hr) LO1 LO2 LO3 LO4
Week 06 Facility layout and design Seminar (3 hr) LO1 LO2 LO3
Week 07 Location planning Seminar (3 hr) LO1 LO2 LO3
Week 08 Performance measurement and benchmarking Seminar (3 hr) LO1 LO2 LO3
Week 09 Quality management Seminar (3 hr) LO1 LO2 LO3
Week 10 Aggregate planning Seminar (3 hr) LO1 LO2 LO3
Week 11 MRP and ERP Seminar (3 hr) LO1 LO2 LO3 LO4
Week 12 Just In Time and lean operations Seminar (3 hr) LO1 LO2 LO3 LO4 LO5
Week 13 Scheduling and the future of LSCM Seminar (3 hr) LO3 LO4 LO5 LO6

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Required readings

Stevenson W.J. (2021) Operations Management, 14th edition, McGraw Hill

ISBN-13: 978-1260238891

ISE Operations Management

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

At the completion of this unit, you should be able to:

  • LO1. Explain advanced principles, theories and applications in production and operations management and their applications in various industry contexts
  • LO2. Evaluate logistics and supply chain management concepts at the strategic, tactical, and operational levels and explore their impact, individually and collectively, on business performance
  • LO3. Analyse real logistics and supply chain problems and develop innovative strategies to address these
  • LO4. Identify current trends in logistics and supply chain management and assess the implications, risks, and opportunities for relevant stakeholders
  • LO5. Analyse how concepts in ethical and social awareness can guide personal decision-making and behaviour within logistics and supply chain management contexts
  • LO6. Communicate persuasively and professionally to logistics stakeholders to lead change and influence others

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1 Depth of disciplinary expertise

Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.

GQ2 Critical thinking and problem solving

Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.

GQ3 Oral and written communication

Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.

GQ4 Information and digital literacy

Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.

GQ5 Inventiveness

Generating novel ideas and solutions.

GQ6 Cultural competence

Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.

GQ7 Interdisciplinary effectiveness

Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.

GQ8 Integrated professional, ethical, and personal identity

An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.

GQ9 Influence

Engaging others in a process, idea or vision.

Outcome map

Learning outcomes Graduate qualities

This section outlines changes made to this unit following staff and student reviews.

The material has been revamped to create tighter integration with the other units of study in the program.


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