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During 2021 we will continue to support students who need to study remotely due to the ongoing impacts of COVID-19 and travel restrictions. Make sure you check the location code when selecting a unit outline or choosing your units of study in Sydney Student. Find out more about what these codes mean. Both remote and on-campus locations have the same learning activities and assessments, however teaching staff may vary. More information about face-to-face teaching and assessment arrangements for each unit will be provided on Canvas.

Unit of study_

PMGT1852: Facilitation and Stakeholder Engagement

Effective stakeholder management and communication play a vital role in the success of projects. Project managers and leaders often express that stakeholder management, leadership and communication are often the most sought-after competencies. This unit of study focuses on the process of stakeholder identification; defining their roles and responsibilities; understanding their organisation mission, vision and overall strategic objectives; alignment and prioritisation of specific project needs and requirements; with emphasis on stakeholder engagement/analytic methodologies such as analysing stakeholder influence, reliance, collaboration and communication networks. The unit of study will also cover aspects of psychology, emotional intelligence, communication techniques and leadership qualities required for effective performance in project management roles.

Code PMGT1852
Academic unit Project Management
Credit points 6
Assumed knowledge:

At the completion of this unit, you should be able to:

  • LO1. explore, select and apply facilitation techniques
  • LO2. facilitate and engage stakeholders upwards, downwards, sidewards and outwards through formal and informal mechanisms of influence
  • LO3. observe, build, provide feedback and coach team through the facilitation process thereby building cooperation amongst team members
  • LO4. develop awareness and reflection on how embedded values and mental models affect how you and others see and react to the world, when facilitating stakeholders
  • LO5. develop an understanding of the project stakeholder management process from identification, analysis and prioritisation as well as potential impact on project
  • LO6. develop and maintain a stakeholder strategy, risk matrix and communication plan
  • LO7. develop an operational understanding of stakeholder analysis and the use of applications for analysing stakeholder engagement.

Unit outlines

Unit outlines will be available 2 weeks before the first day of teaching for the relevant session.