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Unit of study_

PMGT1852: Facilitation and Stakeholder Engagement

All projects exist within a network of stakeholders including senior management, customers, users, team members and many others. Ability to facilitate the interactions within this network allows us to better identify, assess and prioritise stakeholder needs and concerns in order to achieve project outcomes. This Unit of Study covers facilitation techniques, influence, stakeholder engagement and project teamwork.

Code PMGT1852
Academic unit Project Management
Credit points 6
Assumed knowledge:

At the completion of this unit, you should be able to:

  • LO1. Identify stakeholders and analyse their interests influence, needs and requirements. Assess the personal ambitions and interests of stakeholders and potential impact of these on the project.
  • LO2. Demonstrate how embedded values and mental models affect how you and others see and react to the world.
  • LO3. Develop and maintain a stakeholder strategy and communication plan.
  • LO4. Identify and analyse risks associated with poor or inadequate stakeholder management.
  • LO5. Engage with the users, partners, suppliers, executive, sponsors and higher management to gain commitment and to manage interests and expectations.
  • LO6. Build, facilitate and maintain networks and alliances.
  • LO7. Explore use of formal and informal power and influence over others to achieve the goals.
  • LO8. Select, build and coach the team. Promote cooperation and networking between team members. Delegate tasks amongst team members.