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Unit of study_

PMGT1852: Facilitation and Stakeholder Engagement

Semester 2, 2021 [Normal day] - Camperdown/Darlington, Sydney

All projects exist within a network of stakeholders including senior management, customers, users, team members and many others. Ability to facilitate the interactions within this network allows us to better identify, assess and prioritise stakeholder needs and concerns in order to achieve project outcomes. This Unit of Study covers facilitation techniques, influence, stakeholder engagement and project teamwork.

Unit details and rules

Unit code PMGT1852
Academic unit Project Management
Credit points 6
Assumed knowledge


Available to study abroad and exchange students


Teaching staff

Coordinator Ken Chung,
Tutor(s) Alireza Mersad,
Niccolo De Briganti,
Type Description Weight Due Length
Presentation group assignment Group Project: Video Presentation
10% - N/A
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO6 LO7
Assignment group assignment Group Project: Report
First report due week 5, second due week 12.
35% Multiple weeks N/A
Outcomes assessed: LO1 LO7 LO6 LO5 LO4 LO3 LO2
Assignment Reflection Reports
Due in weeks 6 and 12.
25% Multiple weeks N/A
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO6 LO7
Tutorial quiz Short MCQ
Held in week 9, this in-class assessment will be a MCQ.
5% Week 09 30 minutes
Outcomes assessed: LO1 LO7 LO5 LO4 LO2
Small test Short Answer Questions
Short answer type question-answer format coverings weeks 1-9 inclusive.
25% Week 09 50 minutes + 10 minutes reading time
Outcomes assessed: LO4 LO7 LO5
group assignment = group assignment ?

Assessment summary

  • Group Project (Report):  The topic and detailed instructions for this group project will be provided from week 2 of semester. You will work in a team on a case-study where your team will have to  engage stakeholders to produce a project deliverable for the project sponsor. This deliverable will be in the form of a product, result or process. For the purpose of the group report, the key deliverables are:
    1. Stakeholder identification report  (worth 5%, due Week 5)
    2. Stakeholder assessment & facilitation report (worth 30%, due Week 12)
  • Group Project (Video presentation): A video presentation showing the process for achieving key group project deliverables 1 & 2  above. This may include showing how you identified stakeholders, engaged with them, set up agendas for meeting, how it was facilitated, questions asked, requirements gathers, thought process, project execution, etc. Unleash your team`s creativity here - the video may be a full movie, documentary, simple powerpoint show, images and text, etc. (worth 10%, due Stuvac).
  • Short MCQ: There will be a short multiple choice questions assessment which will cover content from weeks 1-9 (worth 5%, due week 9).
  • Short Answer Questions: The short-answer questions assessment will cover the application of stakeholder management and facilitation principles and relevant content will be from weeks 1-9. In order to prepare, students are encouraged to review stakeholder theory, management practice, and analytical techniques/frameworks. (worth 25%, due week 9).
  • Reflection Reports: Reflections are an important part of any project practice as it allows for self-evaluation on practice and learning during project delivery. As you learn about communication, facilitation and stakeholder engagement, you are encouraged to complete reflection reports based on reflection of learning of past weeks.  There will be two reflection reports: due (worth 25%, due week 6 (covering learning from weeks 1-6 inclusive) and week 12 (covering learning from weeks 7-12 inclusive).

Detailed information for each assessment can be found on Canvas. Also, please see further notes below regarding study commitment and assessments.

Study Commitment:
Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.
Text-matching software for Assignment Submission:
As part of the assessment process, text matching software such as Turnitin will be used to identify plagiarism and/or be used for providing feedback.
Confidential Peer Evaluation:
As part of the group contribution assessment process, collaborative & self-peer evaluation tools (e.g. SparkPlus, CATME, etc.) may be used, either on a confidential or non-confidential basis, to understand contributions and interactions amongst group members. Marks may be adjusted for an individual team member, following on from the peer evaluation process.
Mark Moderation:
There may be statistically defensible moderation when combining the marks from each component to ensure consistency of marking between markers, and alignment of final grades with unit outcomes.


Assessment criteria

The University awards common result grades, set out in the Coursework Policy 2014 (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

Result name

Mark range


High distinction

85 - 100



75 - 84



65 - 74



50 - 64



0 - 49

When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

  • Deduction of 5% of the maximum mark for each calendar day after the due date.
  • After ten calendar days late, a mark of zero will be awarded.

This unit has an exception to the standard University policy or supplementary information has been provided by the unit coordinator. This information is displayed below:

For every calendar day up to and including ten calendar days after the due date, a penalty of 5% of the maximum awardable marks will be applied to late work. The penalty will be calculated by first marking the work, and then subtracting 5% of the maximum awardable mark for each calendar day after the due date. Example: Consider an assignment's maximum awardable mark is 10; the assignment is submitted 2 days late; and the assignment is marked as 7/10. After applying the penalty, marks will be: 7 - (0.5 x 2) = 6/10. For work submitted more than ten calendar days after the due date a mark of zero will be awarded. The marker may elect to, but is not required to, provide feedback on such work. Refer to section 7A of Assessment procedures policy available at:

Academic integrity

The Current Student website  provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.  

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

You may only use artificial intelligence and writing assistance tools in assessment tasks if you are permitted to by your unit coordinator, and if you do use them, you must also acknowledge this in your work, either in a footnote or an acknowledgement section.

Studiosity is permitted for postgraduate units unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission.

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

WK Topic Learning activity Learning outcomes
Ongoing There is an expectation of around 10 hours per semester week of independent study required for this unit. This broadly encompasses activities of self-learning such as watching pre-workshop video lectures, textbook chapter readings, etc. Independent study (120 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7
Week 01 Introduction to Project Facilitation & Stakeholder Engagement - Overview and Important concepts (Eskerod: Chaps 1 & 2) Online class (2 hr) LO1 LO2 LO5
Week 02 Stakeholder motivations to contribute: Theoretical perspectives (Chap 3 - Eskerod) Online class (2 hr) LO2 LO4 LO5
Week 03 Project Stakeholder Analysis I: Models, Approaches & Techniques (Chap 4 - Eskerod) Online class (2 hr) LO5 LO7
Week 04 On Facilitation: Asking Questions & Communicating Supportively (Chap 2 - Wilkinson) Online class (2 hr) LO1 LO2 LO3
Week 05 Preparing for Facilitation Success (Chap 3 - Wilkinson). Self-read: Planning towards Stakeholder Management & Ethical considerations (Chap 5 & 6 - Eskerod) Online class (2 hr) LO1 LO2 LO6
Week 06 Project Stakeholder Analysis II: Advanced Techniques Online class (2 hr) LO5 LO7
Week 07 Interpersonal Communication: Developing Self-Awareness Online class (2 hr) LO3 LO4
Week 08 Getting started on Facilitation (Chap 4 - Wilkinson) Online class (2 hr) LO1 LO2
Week 09 Network Thinking & Analytics for Stakeholder Analysis Online class (2 hr) LO5 LO7
Week 10 Focusing the Groups (Chap 5 - Wilkinson) Online class (2 hr) LO1 LO2 LO3
Week 11 Using the Pen (Chap 6 - Wilkinson) Online class (2 hr) LO1 LO2 LO3 LO4
Week 12 Information Gathering (Chap 7 - Wilkinson) Online class (2 hr) LO1 LO2 LO3 LO4
Week 13 Closing the session (Chap 8 - Wilkinson) + Course overview & debrief Online class (2 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7

Attendance and class requirements

As this unit of study is taught in blended learning style, you will have access to most of the learning content via pre-recorded mini-lectures and e-books that are available for free from the university’s library. You must cover each of these in your time (e.g. viewing the lectures and reading the chapter readings for the week) prior to attending the workshops. During the workshops, you will be engaged in activities with your groups and there will also be time allowed for you to work towards your group project and for consultation with the facilitators and lecturer. 

Past evidence shows that failure to meaningfully engage with the learning content and workshops provided correlates highly with very poor grades that result in a failure of the unit of study.

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Required readings

All readings for this unit can be accessed through the Library eReserve, available on Canvas.

Prescribed textbook:

Useful references:

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

At the completion of this unit, you should be able to:

  • LO1. explore, select and apply facilitation techniques
  • LO2. facilitate and engage stakeholders upwards, downwards, sidewards and outwards through formal and informal mechanisms of influence
  • LO3. observe, build, provide feedback and coach team through the facilitation process thereby building cooperation amongst team members
  • LO4. develop awareness and reflection on how embedded values and mental models affect how you and others see and react to the world, when facilitating stakeholders
  • LO5. develop an understanding of the project stakeholder management process from identification, analysis and prioritisation as well as potential impact on project
  • LO6. develop and maintain a stakeholder strategy, risk matrix and communication plan
  • LO7. develop an operational understanding of stakeholder analysis and the use of applications for analysing stakeholder engagement.

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1 Depth of disciplinary expertise

Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.

GQ2 Critical thinking and problem solving

Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.

GQ3 Oral and written communication

Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.

GQ4 Information and digital literacy

Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.

GQ5 Inventiveness

Generating novel ideas and solutions.

GQ6 Cultural competence

Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.

GQ7 Interdisciplinary effectiveness

Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.

GQ8 Integrated professional, ethical, and personal identity

An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.

GQ9 Influence

Engaging others in a process, idea or vision.

Outcome map

Learning outcomes Graduate qualities

This section outlines changes made to this unit following staff and student reviews.

Feedback from the last cohort was used in modifying the learning content and assessment in this unit.


The University reserves the right to amend units of study or no longer offer certain units, including where there are low enrolment numbers.

To help you understand common terms that we use at the University, we offer an online glossary.