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Unit of study_
PMGT2821: Project Conflict Management
2025 unit information
All projects exist in the context of conflicting priorities. Conflict can start from the point of inception when there may be different ideas about what should be achieved in a project. It can continue through negotiation of contracts to deliver the work, to robust discussion as to what counts as acceptable upon delivery. This Unit develops students' ability to anticipate, understand and ameliorate conflict, reaching negotiated agreements that are acceptable to all parties. Unexpected conflict crises also arise requiring project managers to mediate an outcome that allows the project to move forward. This unit helps students understand multiple perspectives of stakeholders, build interpersonal skills and integrity to resolve conflicts in a constructive manner.
Unit details and rules
Managing faculty or University school:
Engineering
| Study level | Undergraduate |
|---|---|
| Academic unit | Project Management |
| Credit points | 6 |
|
Prerequisites:
?
|
None |
|---|---|
|
Corequisites:
?
|
PMGT1852 |
| Prohibitions:
?
|
CIVL4816 |
| Assumed knowledge:
?
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None |
At the completion of this unit, you should be able to:
- LO1. identify and analyse the human, and other, causes and consequences of conflicts and crises
- LO2. develop and evaluate options and alternatives with the potential to meet the needs of all parties
- LO3. plan for and reach negotiated agreements that are acceptable to all parties
- LO4. define the difference between conflict and crisis situation, and identify the stages in escalation
- LO5. apply mediation techniques to resolve conflicts and crises
- LO6. select and apply systems thinking tools and methods to the management of conflicts and crises within a range of project contexts
- LO7. identify and share learning from conflicts and crises to improve future practice
- LO8. ability to work in a group to resolve conflict scenarios
Unit availability
This section lists the session, attendance modes and locations the unit is available in. There is a unit outline for each of the unit availabilities, which gives you information about the unit including assessment details and a schedule of weekly activities.
The outline is published 2 weeks before the first day of teaching. You can look at previous outlines for a guide to the details of a unit.
| Session | MoA ? | Location | Outline ? |
|---|---|---|---|
|
Semester 2 2025
|
Normal day | Camperdown/Darlington, Sydney |
Outline unavailable
|
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Modes of attendance (MoA)
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