A digital platform to help you seek and access the right resources and support at the right time to improve your physical and mental health.
Innowell is a platform designed to give you 24/7 on demand access to tools that assist in self-management of mental wellbeing and health, and provide information about how to seek help as needed. It can be accessed as both an app and website. Innowell has been designed by mental health experts, including Ian Hickie of the Brain and Mind Centre, with approaches and techniques that have been validated with research published in academic journals. You can find out more on the Innowell website.
Once you’ve completed a self-assessment, you’ll receive a personalised wellbeing plan that includes activities and content to help improve your mental and physical fitness, and meet your personal wellbeing goals. Find out more about Innowell on their FAQ’s page.
After you've enrolled, you’ll receive an email from Innowell at your University email account. The email will have the subject line ‘Welcome to Innowell - Your mental health advantage’. If you have received two emails, use the most recent email link to register.
Innowell is a web platform and accessible world-wide, unless you are in a country where Australian websites are not accessible. If you are in China and require a VPN, find out more about setting up a VPN.
Innowell will be available to all students for a period of 1 year from May 2022 regardless of when you cease your studies.
You can contact Innowell at any time using the feedback form within the app (available from the side navigation menu on the left). You can also reach Innowell at email@example.com Their operating hours are Monday to Friday, 9am – 5pm (AEST).
You can also contact the University’s Wellbeing Services for feedback by emailing firstname.lastname@example.org
If you would like to de-active your account, you can do this by going to the platform. You can also contact Innowell at email@example.com to request your account be closed.
The University has subscribed to the Innowell platform to provide you with access to its health and wellbeing services. Registering for Innowell is voluntary, however if you do not provide the personal information required for registration you will not be able to access the platform.
For more information about how the University handles personal information, and how to access or correct it on our privacy webpage.
1800 SYD UNI (1800 793 864)
or +61 2 8627 1444 (outside Australia)